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Net-Teams - Bookmark Tag call center
There are 4 articles associated with the tag call center!
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9 Steps for Coaching Call Center Agents
Here's a field-tested and proven model for coaching call center agent phone calls. It's highly effective for improving quality, yet profoundly simple to execute.
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Creating a Call Center Script
Call center script creation has many pitfalls that can leave your operators and your callers confused. Here are some suggestions for clear communication.
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Call Centers : Say Hello To Big Business!
The growth of the call center industry signals the beginning of a new age in business and communications. Having trained customer service agents to answer the phone for you gives you the enhanced image and professionalism clients always look forward to. The demand for call centers increases as businesses diversify and their products and services become more complex.
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Ask Don't Tell Leadership: When To Start Your Own Business?
When to start your own business?Q: After working at one company for 10 years, I would like to begin my own business. What issues do I need to consider, and how do I know when it is the right time to take the big step?A: Almost 20 years ago, my roommate asked me to spend a day of my vacation in New York spying on his competition at a tradeshow. I made up a story to tell the vendors at the show -- I was planning to start a fundraising call center for politicians and w...
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LinkedIn Recommendation:
Eura Unrath - Scientific Photographer at Roboto Industries - Teo wrote my business plan and found some revenue models I hadn't considered. I am looking forward to working with Teo on some of the things in the plan. Great work. Great at finding potential problems and working through to the best answer. I had a good time working with him too. If you need a business plan, Teo does a great job! - March 17, 2012, Eura was Teo's client |
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